FAQ

FAQ

Need a quick answer to a question you have? Check below and if you can’t find out your answer contact either a tech or sales rep and they will certainly be able to help you.


  1. What types of payments do we take?
    • To make it easy on you we take a variety of payments. The easiest way being credit cards through VISA, MasterCard, & American Express to name a few.
  2. What is the cost of your scale system?
  3. Does it work on any or all capacities?
    • It works on all capacities since we provide a 5000 PSI capability. It is a USA made Sensor and the operating pressure of your forklift is less than half.
  4. How does it install?
    • The installation takes a ‘T’ fitting and an adapter (or Tap & Drill) into the Hydraulic Lift Line.
  5. Does it work on electric trucks? What about Walkies?
    • It is for all electric forklifts. We offer any range of DC Voltage converters (24VDC to 90VDC).
  6. Can we install it ourselves?
    • Of course you can and if you have any questions along the way our technician will assist you in the installation and calibration.
  7. Do you have a dealer in our area to install it?
    • We made it easy so your Material Handling or Forklift Dealer technician is capable of performing the installation.
  8. How accurate is it?
    • The accuracy is 98-99% of the applied load with our Special “Average-Display-Hold” Software.
  9. Does the T fitting come with it?
    • We will provide the ‘T’ fitting at an additional cost when and if you provide the type of fitting and size with order.
  10. How do you calibrate it?
    • Calibration is done with a pre-weighed item taken over a scale or in inventory. This information is entered in through the keyboard on the indicator. You can check out our support manuals for more information.
  11. Can I print out the results?
    • Optional recording on a tape with the standard serial output is available.
  12. Can it total?
    • Yes, through the front panel you can press the “ACCUMULATOR” button where individual and total loads are displayed.
  13. What type of display does the indicator have?
    • A compact .6” LCD display in an ABS enclosure measuring 7”x3”x1.5” for night or outside viewing.
  14. Is it environmentally friendly?
    • All components are rugged and environmentally safe (IP65) under warranty.
  15. Is there a warranty of some kind?
    • The Lifetime Warranty is on all components originally installed and put in service on a forklift.
  16. What kind of support is offered?

If you can’t find the answer to your simple question here, let us know. We will be sure to add it here for others to make it easier for everyone.